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NewDirector & Head ofCustomer Success

Senior Manager, Product Management - Customer Assist Experience

A top-100 US company, financial services

Verified today at 5:05 PM EST

Location
McLean
Work arrangement
Hybrid
Base salary
$201k to $229k
Level
Director
Function
Customer Success

About the role

As a Senior Product Manager, you will own the runtime vision and strategy for our Customer Assist platform—the engine that powers intelligent interactions for our customers. You will define the future of how our customers interact with AI to solve their servicing needs at scale, in a well managed way.

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