NewDirector & Head ofHuman Resources
Director Workforce Management-Service Experience
A top-25 US company, healthcare
Verified Sep 24 at 9:40 PM EDT
- Location
- Indianapolis
- Work arrangement
- Hybrid
- Base salary
- $132k to $197k
- Level
- Director
- Function
- Human Resources
About the role
The Director Workforce Management Service Experience is responsible for strategic direction and tactical leadership within Workforce Management to initiate, implement and effectively manage advanced workforce planning, optimization practices and methodology across the company Contact Centers.
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